Privacy Policy

13.1 Your privacy is very important to us at ShuttleMatch and we have provided the ShuttleMatch Privacy Policy, to explain our privacy practices. Please review the Privacy Policy to understand how ShuttleMatch collects, uses and discloses information collected and received from you. 

Information We Collect via Facebook Login: When you choose to log in to Shuttlematch using your Facebook account (Facebook Login), we receive certain profile information from Meta Platforms, Inc., based on the permissions you grant at the time of authorization. This typically includes public profile information such as profile name & profile picture, your email address if you have shared via Facebook and your App-Scoped User ID (ASID). We use this information strictly to create and manage your account on Shuttlematch platform, authenticate login to provide our core services. 

Data retention: We retain your personal data only for as long as necessary to provide you with our services and as required for legitimate and essential business purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements.

How to Revoke App Access via Facebook: 
If you no longer want Shuttlematch to access your Facebook account information, you can disconnect the application directly through your Facebook settings:

  1. Log in to your Facebook account and go to your Settings & Privacy > Settings.
  2. Navigate to the Apps and Websites tab.
  3. Locate Shuttlematch in the list of actives or connected apps.
  4. Click Remove to revoke our access.

Note: Removing the app from Facebook stops future data sharing, but it does not automatically purge data we have already collected from your prior usage. To have your historical data completely deleted, please follow the instructions below.

How to Request Deletion of your Facebook idP Data: 
In compliance with Facebook platform policies and data privacy regulations (such as GDPR/CCPA), you have the right to request the complete deletion of any data we have collected or stored via your Facebook Login. You can submit a data deletion request through either of the following methods:

Method A: Automated Deletion via Facebook Activity Dashboard (Recommended)

  1. Go to your Facebook Settings & Privacy > Settings > Apps and Websites.
  2. Look under the Removed apps section.
  3. Find Shuttlematch and click View Request or Send Request.
  4. This will trigger an automated data deletion request to our servers, and your associated user data will be purged.

Method B: Direct Request via Email

If you prefer to submit a manual deletion request or encounter issues with the automated dashboard, you can contact our privacy team directly:

  • Email: support@shuttlematch.com
  • Subject Line: Facebook Data Deletion Request
  • Required Information: Please include your full name, the email address associated with your account, and your Facebook App-Scoped ID (if known) so we can locate and remove your records swiftly.

Once a deletion request is verified and processed, all personal data linked to your Facebook Login will be permanently erased from our active databases within 30 days, barring any data we are legally required to retain (e.g., financial transaction records). If you have any questions or concerns regarding this privacy policy or our data deletion practices, please contact us at support@shuttlematch.com 

 

13.2 If you come in possession of another User's (the "Disclosing Party") personal data through the use of the Services, you hereby agree that you will

  • collect, use, process and/or disclose the personal data for the purposes in which it was provided for, in compliance with all applicable personal data protection laws with respect to any such data, and in a manner that does not cause ShuttleMatch to be in breach of its obligations under personal data protection laws;
  • not transfer the personal data to a place outside the country of collection without the Disclosing Party's prior written consent. If the Disclosing Party provides consent, the personal data transferred outside of Singapore must be protected at a standard that is comparable to that under the Personal Data Protection Act 2012. If you transfer personal data to any third party overseas, you shall procure that such third party undertakes to adhere to the same;
  • protect the personal data in your control or possession by making reasonable security arrangements (including, where appropriate, physical, administrative, procedural and information & communications technology measures) to prevent unauthorised or accidental access, collection, use, disclosure, copying, modification, disposal or destruction of personal data, or other similar risks;
  • put in place adequate measures to ensure that the personal data in your possession or control remains or is otherwise accurate and complete. In any case, you shall take steps to correct any errors in the personal data, as soon as practicable upon the Disclosing Party's written request;
  • allow the Disclosing Party to review what information have been collected by you; and
  • upon the request of the Disclosing Party: (a) return to the Disclosing Party, all personal data; or (b) delete all personal data in your possession, and, after returning or deleting all personal data, provide the Disclosing Party with written confirmation that it no longer possesses any personal data. Where applicable, you shall also instruct all third parties to whom it has disclosed personal data for the agreed purposes to return to the Disclosing Party or delete, such personal data,

in each case, in compliance with and where required by applicable laws.